Kemp’s Case Works is pleased to announce a new feature to users who have the Online Intake System and also use an A2J Intake Website.  This new feature allows for the automated import of an A2J Interview into the Online Intake Screening System.  The import can also quickly and easily be changed and updated to reflect the newest version of your Interview.  Have you added a new question?  Make sure the answer gets put in the right spot!  Removed a question?  Drop it from the import.

The imported answer file is saved for future reference and review to ensure that it was imported properly.  Answers imported are shown in the standard Online Intake Screening system.  This new system can alleviate the need for saving a text file and having a separate system to import it into your case management system.  It can also provide immediate information to the applicant, including their application number and reminded that they can use it together with a password (if they chose one) to check on the status of their application.

For more information, contact James Spencer, System Analyst

System Requirements

Requirements for installation (these must be in place before installation can begin)

1. Windows Server 2008 R2 or higher
2. Internet Information Services (IIS) installed and running—included as a part of the Windows Server system
4. .NET 2.0 installed and registered with IIS—typically included in the Windows Server system, but also available as a free download from Microsoft
5. SQL 2008 R2 or higher
6. Access 2007 or higher
7. Microsoft Visual Web Developer 2010 registered and installed on the server that will host IIS (Express or Full Version—the Express version is available as a free download from Microsoft)
8. Administrator level access to IIS and SQL servers and front-end of Kemp’s system
9. Kemp’s Prime 12.2 or above
10. IIS and SQL servers must be on same LAN

Optional (Recommended) Items (these are not provided or configured in the installation and should be handled by your IT staff)

1. Static, public IP address for IIS server—may be provided by your ISP for an additional fee
2. Modification of DNS, network, and firewall(s) to allow external computers to connect to the Online Intake website
3. SSL Certificate for IIS server—this must be purchased from a SSL Certificate vendor